> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ref.tools/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact

> How to reach the Ref team.

## Email

* General inquiries: `hello@ref.tools`
* Talk to a founder: `matt@ref.tools`

## Hours

* Guaranteed support: 9am–5pm PT on weekdays.
* Critical issues: 24/7 with pager escalation.

## Need phone or Zoom support?

Reach out to `matt@ref.tools` about an Enterprise plan.